What To Expect...
Doing anything for the first time can be scary. The good news is that if you are reading this now, you have already taken the first step in the process. Once you have made the initial phone call, our goal is to make the process smooth and to set you up with a therapist that best meets your needs.
View the slideshow to understand some of the misconceptions and stigma surrounding therapy. We want you to know how important your mental health is to us.
For your convenience, new client paperwork can be found on our website for completion prior the first session.
Commonly Asked Questions
Does Evolution Counseling take health insurance?
What if I don't have health insurance?
If you will be paying for out of pocket services, we do provide a cash rate of $130.00 for the initial session, followed by $80.00 for every session after. We also have the flexibility to negotiate an out of pocket rate based on a sliding fee scale.
How long does therapy usually take?
The answer to this question depends on you and what your needs are. This will also depend on what level of improvement you are looking for and what change truly means to you. Typically, clients will see their therapist once a week for anywhere from three months to a year or more. Frequency will also depend on how quickly you and your therapist work through your presenting problems and toward your goals.
What are your hours and availability?
We currently staff three full-time therapists and two part-time therapists between both Naperville locations. We operate seven days a week depending on the therapist and have morning, daytime and evening times available. We are confident that we can accommodate any scheduling needs you might have.
Can you help me with my unique problems?
At Evolution Counseling, we see all individuals as unique and therefore, treat each and every problem with a unique and individualized approach. Our therapists have a wide range of expertise and additional training in many unique areas. Because this is an individual process, we will learn and grow along side you as you work toward the desired change you are wanting.
Does therapy really work?
In short, yes! When there is a desire to change and true commitment to the process, then yes, therapy works. It is not an easy journey, and there will be bumps in the road, but with the support and guidance of your counselor, therapy can provide you with the tools and skills to create lasting change. All of us are ever changing and growing in this unpredictable world. Our therapists are here to help you learn to navigate difficult times in a healthy, constructive way.
What if you don't take my particular insurance?
No Problem. Evolution Counseling can submit out of network claims to almost any insurer electronically or via paper. We will work with you to determine benefits to the best of our ability so you can make a choice that fits your life and your budget.
Do you accept Flexible Spending, Health Spending or other methods of payment?
Evolution Counseling, Inc is able to take any form of credit card payment as well as FSA and HSA accounts. Should you prefer to use PayPal, that is also an option. Cash and check can be used to pay and can either be mailed in with an invoice or given to your therapist at your visit.
Can I pay cash for my services?
Yes you can. Here are the rates for our services should you choose to use cash payment.
Does Evolution Counseling accept HMO claims?
Unfortunately, Evolution Counseling can no longer process any HMO claims. HMO clients will be billed a cash rate of $130 per session. All services for HMO can be provided with a Superbill should you want to submit directly to your insurance carrier.